Banquet Hall Terms of Use
1. Banquet Hours and Additional Charges
The banquet hall usage time, including setup and teardown, is the period arranged in advance with hotel staff. An additional room fee will apply if this time is exceeded. Please note that, depending on reservation availability, we may not always be able to accommodate an extension of the usage time.
2. Billable Number of Guests
Changes to the number of guests for whom meals will be prepared are accepted until noon on the day before the event. Please note that we cannot accommodate reductions in the number of guests after that time.
3. Payment
All costs related to the banquet must be paid in cash or by bank transfer within 10 days of receiving the invoice.
If you wish to use another payment method, please consult with our staff. Depending on the details of your use, we may request an advance deposit by a specified date.
4. Cancellation Fees
In the event of a reservation cancellation, the cancellation fees below, plus any actual costs incurred up to that point, will be charged.
① 31 days or more before the event date → Free
② 30–21 days before the event date → 30% of the quoted amount (excluding service charge and tax)
③ 20–11 days before the event date → 40% of the quoted amount (excluding service charge and tax)
④ 10–5 days before the event date → 60% of the quoted amount (excluding service charge and tax)
⑤ 4–2 days before the event date → 80% of the quoted amount (excluding service charge and tax)
⑥ The day before or the day of the event → 100% of the quoted amount (excluding service charge and tax)
*The above applies to all charges arising from banquet use, including banquets, meetings, and exhibitions
*For cancellation fees involving a date change (rescheduling to another date), please consult separately with our staff
5. Outside Items Brought In
For all event-related items (signage, floral arrangements, return gifts, etc.), we ask that you use vendors designated by the hotel. Please be sure to consult with hotel staff in advance regarding any items such as return gifts that you wish to bring in yourself.
If you arrange these items directly, a bring-in fee or storage fee may apply.
6. Compensation for Damages
If the customer, a vendor arranged directly by the customer, or a related party damages the hotel’s facilities, fixtures, or equipment, the customer will be required to promptly arrange for repairs or bear the cost of compensation.
7. Prohibited Acts
The following acts are prohibited:
① Bringing in animals other than guide dogs, service dogs, and similar assistance animals
② Bringing in dangerous items such as flammable or combustible materials
③ Involvement of organized crime groups or related parties, acts that violate laws or public order and morals, and conduct that causes a nuisance to other guests
④ Unauthorized use, relocation, or modification of fixtures and furnishings
⑤ Use for any purpose other than that stated at the time of reservation
⑥ Bringing in outside food and beverages
8. Termination
If the customer who applied for the banquet (the organizer) or a guest attending the banquet violates, or is likely to violate, terms 1 through 7 above, we may cancel the banquet or event.
